Service

Standard service

Included in Pontum standard service: we are available for counsel during office hours and can provide most spare parts within a few days. Either from our stock or from our sub-suppliers directly in your country.

Optional

Full Service and Maintenance agreement

We can also offer different levels of optional service contracts and different levels of spare part kits.
Example of our Full Service and Maintenance agreement:

Extended telephone support

One visit per year

Function test/check adjustments bottle sizes

Function test/check conveyors

Repairs and spare parts included during the agreement period

Online program support

Change of hoses, gaskets and O-rings

Updates of programs

Inspection protocol

Yearly status assessment

Function test/check capping heads, tolerances and measurements

Function test/check linear guides

Function test/check filling tubes

Function test/check cap sorting

Function test/check and adjustments sensors

Spare parts

Pontum