Service
Standard service
Included in Pontum standard service: we are available for counsel during office hours and can provide most spare parts within a few days. Either from our stock or from our sub-suppliers directly in your country.
Optional
Full Service and Maintenance agreement
We can also offer different levels of optional service contracts and different levels of spare part kits.
Example of our Full Service and Maintenance agreement:
Extended telephone support
One visit per year
Function test/check adjustments bottle sizes
Function test/check conveyors
Repairs and spare parts included during the agreement period
Online program support
Change of hoses, gaskets and O-rings
Updates of programs
Inspection protocol
Yearly status assessment
Function test/check capping heads, tolerances and measurements
Function test/check linear guides
Function test/check filling tubes
Function test/check cap sorting
Function test/check and adjustments sensors
Spare parts
Pontum
